Calls Architecture Privacy Policy
Last updated: 19 January 2026
Calls Architecture Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This privacy policy explains how we collect, use, store and protect personal data when you engage with us or use our website.
Calls Architecture Ltd is a limited company registered in England and Wales.
1. Who we are
Data Controller: Calls Architecture Ltd
Registered address: 11 Cotswold Drive, Garforth, Leeds, LS25 2DA
Email: architects@callsarchitecture.co.uk
2. What personal data we collect
We may collect:
• Name
• Postal address
• Email address
• Telephone number
• Professional role and organisation
• Project-related correspondence and records
• Enquiry and contract information
• Technical data such as IP address and website usage data
We do not intentionally collect special category data.
3. How we collect personal data
Data is collected when you contact us, engage us for services, work with us on projects, or visit our website.
4. How we use your personal data
We use personal data to:
• Respond to enquiries
• Provide architectural services
• Manage projects and project teams
• Communicate with clients and consultants
• Meet legal and professional obligations
• Maintain business records
• Improve our services and website
5. Lawful basis for processing
We rely on:
• Contract
• Legitimate interests
• Legal obligation
• Consent (for marketing where required)
6. Sharing your personal data
We may share data with clients, consultants, contractors, statutory bodies, professional advisers, and IT service providers.
We do not sell personal data or share it for third-party marketing.
7. International data transfers
We do not routinely transfer data outside the UK. Where cloud services are used, appropriate safeguards apply.
8. Data retention
• Project records: typically up to 6 years after completion
• Financial records: in line with statutory requirements
• Marketing data: until consent is withdrawn
9. Your rights
You have the right to:
• Access
• Rectification
• Erasure
• Restriction
• Objection
• Data portability
• Withdraw consent
No fee is charged for exercising these rights.
10. Marketing
You may opt out of marketing at any time by emailing architects@callsarchitecture.co.uk.
11. Cookies
Our website may use basic cookies and server logs for functionality and anonymous usage statistics.
Consent mechanisms will be applied where required.
12. Other websites
This policy applies only to our website.
13. Complaints
You may complain to the Information Commissioner’s Office (ICO):
Website: ico.org.uk
14. Changes
This policy is reviewed regularly and updated as necessary.
